July 26, 2019

Doctor Web is offering all Dr.Web Security Space for Android Life users who purchased their licenses on Google Play, and, due to recent changes in Google’s SMS and call permission policy, have been deprived of the ability to use the Call and SMS Filter and the Anti-theft included in the anti-virus, to exchange their license—for free—for a Dr.Web Security Space for Android subscription with no end date.

In connection with recent changes in Google’s policy regarding the use of permissions for SMS messages and calls, Dr.Web Security Space for Android Life was removed from the Google Play Store. The policy changes have affected the anti-virus products of all anti-virus manufacturers. Some vendors have removed the above-mentioned functionality, and others are offering SMS filters as a separate commercial application. Doctor Web strongly rejects taking such a course of action and believes that restricting mobile device users throughout the world from using important Dr.Web anti-virus features is a critical blow to their security, especially the most vulnerable of users—children and elderly people who can suffer from calls and SMS messages from unknown people and annoying fraudulent ads.

Since negotiations with Google were fruitless and Doctor Web cannot permit the security level of its users to be lowered, we are offering everyone who purchased Dr.Web Security Space for Android Life on Google Play to exchange their license—for free—for a Dr.Web Security Space for Android subscription with no end date—the Dr.Web Mobile Life tariff.

How to regain access to the full version of Dr.Web Security Space for Android

1. Sign in at https://drweb.com. If you don't yet have an account, you need to register.
2. In the form on the Dr.Web Mobile Life subscription page, enter the order number of your Dr.Web Security Space Life license on Google Play and the email address associated with this order.
3. After your order information is verified, if such an order is found, you will be redirected to the My subscriptions page of your personal area of the Dr.Web Anti-virus service.
4. In the Dr.Web Mobile Life subscription section, you can download an unending license to Dr.Web for Android. You will be able to access 5 links to use for 5 devices. A perpetual license gives you the right to use Dr.Web to protect from 1 to 5 devices.

Exchange for free or buy a subscription with no end date

If you experience difficulties online when exchanging your order for a subscription, please contact our support service.