February 18, 2010
Developed in 2007 Dr.Web AV-Desk is becoming more and more popular among providers and their customers. Currently around two hundred companies offer the Dr.Web anti-virus service to their subscribers and in Russia the SaaS business-model is mainly associated with Dr.Web AV-Desk. Dr.Web AV-Desk 5.0.1 has undergone significant improvements to become even more attractive to home users and suppliers of the Dr.Web anti-virus service.
With anti-virus protection on a subscription basis users can select a desired level of security (subscription package), suspend and change their subscriptions and also participate in promo events. These opportunities allow them to reduce, minimize and plan their anti-virus expenses.
Now all these advantages are available to corporate customers and the Dr.Web anti-virus service will most certainly be widely appreciated by businesses. Doctor Web has prepared three subscription packages for corporate customers where protection for workstations and file servers is available at the same fee. Dr.Web Classic – EURO N per month, Dr.Web Standard – EURO N per month, Dr.Web Premium – EURO N per month. Depending on the number of subscribers a discount may amount to 10-40% upon the initial subscription. The loyalty programme is also applied to regular subscribers – after the first year of continuous usage of the service a loyalty discount is added to the discount provided on the subscriptions quantity basis. It allows companies to cut their anti-virus expenses by 70%. Yet the most important advantage of the service is the user friendly and reliable anti-virus protection.
The new version significantly expanded Dr.Web AV-Desk usage horizons. Any company involved in IT business and willing to deliver the IT security services to tits customers can become the service provider.
Dr.Web AV-Desk 5.0.1 has become a multi-variant business-model. A service provider can run a Dr.Web AV-Desk server on its hardware and deliver the Dr.Web anti-virus service directly to home users and businesses. Another is to run a Dr.Web AV-Desk server, create a reseller networks and sublicense the Subscription Control Centre to other companies that will deliver the Dr.Web anti-virus service to subscribers. Small companies – service resellers will be able to supply customers with the service without deploying a Dr.Web AV-Desk server.
The new version of Dr.Web AV-Desk also offers providers a built-in billing system created by Doctor Web allowing them to deliver the service to customers even if they don't have a billing system of their own. The API for integration with external billing systems is also included.
Numerous features have been added to the Subscription Control Centre – the personal area of a service subscriber. Providers can now take advantage co-branding and place their logo and contact information in the Subscription Control Centre that now also provides access to statistical information presented as easy-to-read diagrams. Service management has become easier. All actions performed with subscriptions are logged, information on all subscriptions of a customer is collected and virus news posts from Doctor Web are displayed right in the Subscription Control Centre. It provides users with links to free services from the vendor and can be used to generate license certificates online which can be especially important for business-customers.
Subscribers have multiple payment options: they can refill their balance with credit cards, use online payment services or prepaid cards issued by the provider. Tools for creation of such cards are also included in the Subscription Control Centre. Right there providers can generate any number of card activation codes and place their logos on models of cards of various values. After that the model is ready for printing. Cards can be offered to customers as virtual cards on the provider’s web-site, over payment terminals or through web-sites of participants in the provider’s affiliate-programmes.
Doctor Web also makes sure that providers of the Dr.Web anti-virus service for business will get good marketing support. Dr.Web AV-Desk features several promotional subscription packages and marketing tools for their promotion. There is no need to create new web-pages, design banners or make up mailing texts – everything required to present the service on a web-site or in the office is included.
The new version of Dr.Web AV-Desk brings the quality of the service to a new level. Providers of the service 5.0.1. can support their customers in the tracker system of Doctor Web’s technical support service. Requests that customers send by clicking on the Support item in the menu of the subscriber software get into the system. Service providers gain access to the easy-to-use automatic request processing system and receive prompt assistance from Doctor Web’s support engineers online if a reported issue is hard to resolve.
Dr.Web AV-Desk has a truly unlimited potential for development. A huge number of varieties and innovations await service providers and users. Enter the world of Dr.Web software services, the world of the future.
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