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Doctor Web email replacement service

September 10, 2014

Russian anti-virus company Doctor Web announces the launch of a new service for Dr.Web users. Now, if customers no longer use the email address they provided when registering the anti-virus, they can link their license to another email.

When registering a Dr.Web license, it is very important for customers to provide a personal email address to which only they have access. The email containing the key file, as well as service messages regarding the status of the license, are sent to this address.

If your license is still valid, but for some reason you can no longer use the email address you specified during registration, use the new Doctor Web service to link your license to another email address.

To change your registration email, you must verify that you are the license’s lawful owner and provide your previously registered email address and the Dr.Web serial number for which you want to change the address. A link to confirm the change of registered address will be sent to the new email address. A message about the change of email request will also be sent to the previously registered address.

After linking, you will be able to receive service messages using the new address; however, to access site sections and services that are only for the rightful owners of Dr.Web licenses, you will still have to specify the previous registration email.

Learn more about the service

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You will be awarded one Dr.Webling per comment. To ask Doctor Web’s site administration about a news item, enter @admin at the beginning of your comment. If your question is for the author of one of the comments, put @ before their names.


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The Russian developer of Dr.Web anti-viruses

Doctor Web has been developing anti-virus software since 1992

Dr.Web is trusted by users around the world in 200+ countries

The company has delivered an anti-virus as a service since 2007

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Doctor Web is the Russian developer of Dr.Web anti-virus software. Dr.Web anti-virus software has been developed since 1992.

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