Defend what you create

Other Resources

Close

Library
My library

+ Add to library

Contact us
24/7 Tech support | Rules regarding submitting

Send a message

Your tickets

Profile

Back to news

Beware of dangerous Trojan in spam

April 26, 2012

The Russian anti-virus vendor Doctor Web warns Western-European users of a spam mailing that spreads Trojan.Encoder ransomware...

The number of requests to Doctor Web's Technical support service from Western European users, who received an e-mail with the subject "Ute Lautensack Vertrag Nr 46972057" has increased in the last 24 hours. The e-mail contains the following text:

Sehr geehrte(r) Ute Lautensack,
Sie haben sich für unseren Mail Upgrade eingetragen und wir freuen uns Sie als unseren frischen Teilnehmer zu begrüssen Sie können jetzt bis zu 500 Mitteilungen pro Monat frei versenden und Ihr Speicherplatz erhöht sich um 5 Gb.

433,29 Euro für Registration werden Ihnen pro 12 Monate im Vorraus von Ihrem Bankkonto abgeschrieben. Entnehmen Sie die Rechnungsdaten bitte dem Anhang, dort finden Sie auch die Erläuterung für Ihre 2 Wochen Kündigungsfrist.

Mit freudlichen Grüssen
Ihr Kundenservice

An archive file named Abrechnung or Rechnung can be attached to the message. If the attached application is launched, the Trojan encrypts files found on hard disks.

A warning from Doctor Web: do not open attachments in these e-mails! If the Trojan has encrypted files on your computer, follow the guidance below to avoid loss of valuable information:

  • Notify the police.
  • Never attempt to solve the problem by reinstallling the operating system.
  • Do not delete any files from the heard drives.
  • Do not try to restore the encrypted data on your own.
  • Contact Doctor Web's virus laboratory When file a request, select Request for curing. This service is provided free of charge.
  • Attach a file encrypted by the Trojan to the ticket.
  • Wait for a response from a virus analyst. Due to the large number of requests it may take some time.

Tell us what you think

You will be awarded one Dr.Webling per comment. To ask Doctor Web’s site administration about a news item, enter @admin at the beginning of your comment. If your question is for the author of one of the comments, put @ before their names.


Other comments

The Russian developer of Dr.Web anti-viruses

Doctor Web has been developing anti-virus software since 1992

Dr.Web is trusted by users around the world in 200+ countries

The company has delivered an anti-virus as a service since 2007

24/7 tech support

© Doctor Web
2003 — 2019

Doctor Web is the Russian developer of Dr.Web anti-virus software. Dr.Web anti-virus software has been developed since 1992.

2-12А, 3rd street Yamskogo polya, Moscow, Russia, 125040