April 6, 2011
Currently agent operation can be restored with the esavd_repair.exe utility. If the agent service will not start, administrators of Dr.Web Desktop Security Suite 6.0 should follow these steps:
- Update the server repository to the latest version.
- Launch the esavd_repair.exe utility with administrative privileges on the computer with the agent installed.
- Wait for a reboot prompt and restart the system.
Doctor Web offers its apologizes for this issue. Technical support engineers provide solution guidelines to customers.
Twenty-four hour support hotline: +7 (495) 789-45-86.
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