August 1, 2017
According to the new rules, licenses without the Dr.Web Enterprise Security Suite Control Center that have been determined to be pirated will be blocked immediately.
If the user involved is a legal person, license restoration is carried out via the corresponding ticket located in the technical support tracker. The link to that ticket will be emailed immediately after the license is blocked. That customer will need to explain how their license got compromised and what preventive measures they will take to ensure there is no repeat of the situation in the future.
As before, business users can replace their Dr.Web license three times free of charge if the license involved expires in less than 31 days. Otherwise, they must purchase a renewal license.
The rules for home users remain the same: free replacement is possible only once.
Read here about the company’s new rules for blocking and replacing pirated licenses.
Tell us what you think
To ask Doctor Web’s site administration about a news item, enter @admin at the beginning of your comment. If your question is for the author of one of the comments, put @ before their names.